A person-centred approach is where the person is placed at the centre of the service and treated as a person first. The focus is on the person and what they can do, not their condition or disability. Support focuses on achieving the person’s aspirations and is tailored to their needs and unique circumstances.

A person-centred approach:

Supports the person, at the ‘centre of the service’, to be involved in making decisions about their life takes into account each person’s life experience, age, gender, culture, heritage, language, beliefs and identity requires flexible services and support to suit the person’s wishes and priorities is strengths based, where people are acknowledged as the experts in their life with a focus on what they can do first, and any help they need second includes the person’s support networks as partners.

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